Service Contract Insights and Solution Copy – TEMS DRAFT

It’s time to rethink your service strategy

HTM teams strive to reduce costs without risking outcomes. We’re here to help.

We’re all familiar with the widespread challenges in equipment maintenance and repair contracts. An exclusive PartsSource longitudinal analysis of over 500,000 maintenance and repair contracts and primary research revealed the following cost, quality, and efficiency factors:

146

service contracts purchased and managed by health systems on average.

63%

of service contracts for the same equipment have different pricing.

30%

in potential cost savings by using evidence-based outcomes.

92%

of hospitals do not have standard systems to monitor vendor performance against contract terms.

85%

of spend is equipment maintenance programs and labor.

75%

of negotiated contracts are low value, yet consume the same resources as high value contracts.

Our Clients are Changing the Way They Operate

Move your organization from a break-fix world where you’re deciding between ISOs, OEMs, and in-house HTM options – to a world of intelligent resource management where you’re optimizing the use of all three across all areas of your business. Become more nimble for better business performance and patient outcomes by unlocking financial, labor, and clinical capacity – to set you up for success today and get you ready for tomorrow.

Financial Capacity

Access immediate and shared savings, as well as community buying power

Labor Capacity

Allow your in-house team to focus on priorities and what they do best

Clinical Capacity

Keep your equipment working and increase the speed of repair to serve more patients

A different way to approach contracting

PartsSource Repair u0026amp; Service Agreements

Keep your health system up and running through one Repair u0026amp; Service Agreement. We bring smart and rapid deployment of HTM resources and expansive visibility and choice to every step of your service journey, with high-tech tools and high-touch human relationships.

Contract Consolidation

Single managed agreement with maximum flexibility
Seamless Service

End-to-end coordination and open vendor network with your preferences and evidence-based alternatives
Lower Costs

Up to 20% immediate savings, plus 100% share-back of the unused annual service budget
Digitally Powered

Digital work flow experience and data insights into asset-level total cost of service

Client Case Study

Expanding capacity through an innovative Repair u0026amp; Service Agreement solution

As an existing PartsSource PRO® client, Marshfield Clinic is committed to its strategy of in-house Clinical Engineering service. The departure of their in-house Mammo Technician resulted in an expertise gap on critical Hologic mammography systems in the clinic.

Learn how PartsSource covered all 19 Hologic systems in one managed service agreement and freed up time spent on paperwork and follow-up to time spent on higher value-added services, all with incredible upfront savings.

View Case Study

So Much More Than a Parts Provider

Request your complimentary service strategy assessment to discover your full HTM capacity

PartsSource PRO Solution

PartsSource PRO®

With PartsSource PRO, HTM departments are saving time and money and helping their hospitals deliver quality patient care.

Join 1,500 hospitals that already trust PartsSource PRO

Don’t miss out on the benefits your peers have already found. Experience an evidence-based solution that ensures quality and enables better clinical and operational outcomes.

10-30%

First-year cost reduction

Exclusive savings opportunities and at-cost pricing for biomed and imaging parts

Improvement in quality

Increased purchasing confidence with evidence-based product selection

95%

Average efficiency increase

A streamlined, automated procurement process

There’s no better time to start freeing up time and resources

With PartsSource PRO, we help you consolidate hundreds of vendors and long-tail spend with one integrated platform, expanding the capacity of the clinical engineering and supply chain teams.

01 – 03

Maximize Equipment Uptime

Empowering clinical engineering teams by giving technicians the time to repair mission-critical equipment, while making it easier to order quality products quickly

Control Maintenance Cost

Making it easier to purchase the same high-quality products over time creates consistency, which drives continuous improvements, solves for budget pressures, and controls maintenance costs

Increase Staffed Capacity

Give technicians time back for repairing mission-critical equipment with a streamlined, automated procurement process integrated within the CMMS platform

Enhance Data-Driven Insights

PartsSource PRO’s robust visual analytics data helps set performance benchmarks and increase visibility around results, allowing for more efficient work

See why more health systems are choosing PartsSource PRO

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Marshfield Clinic Health System was looking for an automated purchasing platform that would drive better quality and efficiency. With PartsSource PRO, MCHS saved $1.2 million in parts.

Case Study

A Data-Driven Solution to Streamline the HTM Procurement Process

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By partnering with PartsSource, see how Summa Health saved $800,000 in parts and $1 million in service and support savings per year.

Case Study

Collaborative Equipment Service Model Increases Uptime, Quality, Efficiency & Savings

Discover how health systems like yours are realizing their full HTM potential

Request Demo

Find out what you are missing with PartsSource PRO today

Introducing PartsSource PRO

PartsSource PRO®

With PartsSource PRO, HTM departments are saving time and money and helping their hospitals deliver quality patient care.

Be a hero and introduce PartsSource PRO to your health system

Join 1,500 hospitals that already trust PartsSource PRO. Experience an evidence-based solution that ensures quality and enables better clinical and operational outcomes.

10-30%

First-year cost reduction

Exclusive savings opportunities and at-cost pricing for biomed and imaging parts

Improvement in quality

Increased purchasing confidence with evidence-based product selection

95%

Average efficiency increase

A streamlined, automated procurement process

Free up time and reduce costs,
so you can focus on your most important work

We help you improve quality, supply chain reliability, and simplify processes with PartsSource PRO, the only clinical resource management platform designed to maximize equipment uptime and reduce risk and costs.

01 – 03

Maximize Equipment Uptime

Empowering clinical engineering teams by giving technicians the time to repair mission-critical equipment, while making it easier to order quality products quickly

Control Maintenance Cost

Making it easier to purchase the same high-quality products over time creates consistency, which drives continuous improvements, solves for budget pressures, and controls maintenance costs

Increase Staffed Capacity

Give technicians time back for repairing mission-critical equipment with a streamlined, automated procurement process integrated within the CMMS platform

Enhance Data-Driven Insights

PartsSource PRO’s robust visual analytics data helps set performance benchmarks and increase visibility around results, allowing for more efficient work

See how our customers are using PartsSource PRO to deliver next-level HTM performance

Achieve Cost Savings and Deliver Measurable Outcomes

Marshfield Clinical Health System was looking for an automated purchasing platform that would drive better quality and efficiency. With PartsSource PRO, MCHS saved $1.2 million in parts.

See How

Streamlining Operations and Increasing Clinical Engineering Efficiency

Streamline Operations and Increase Clinical Engineering Efficiency

Ballad Health needed a solution that would bring all parts ordering in-house and create one fully integrated, seamless parts ordering process. See how PartsSource PRO became a one-stop-shop for their parts needs, saving their technicians 12,478 of labor hours to spend on higher value tasks.

Learn More

Let’s take our partnership to the next level with PartsSource PRO

Service Contract Insights and Solution

It’s time to rethink your service strategy

Realize your full HTM capacity

Healthcare Technology Management teams across the country are under growing pressure to reduce costs without risking outcomes. But we’re here to help.
The challenges in equipment maintenance and repair contracts are widespread. An exclusive PartsSource longitudinal analysis of over 500,000 maintenance and repair contracts and primary research revealed the following cost, quality, and efficiency factors:

146

average number of medical equipment service contracts purchased and managed by health systems

63%

of service contracts for the same equipment have different pricing

92%

of hospitals do not have standard systems to monitor vendor performance against contract terms

76%

of service contracts are low dollar yet consume the same resources as high value contracts

It’s time to move beyond traditional service contracts with

PartsSource Repair & Service Agreements

Repair & Service Agreements consolidate multiple service contracts into one evidence-based managed service agreement offering transparency, flexibility and savings in a data-driven, digitally-powered experience. We bring smart and rapid deployment of HTM resources and expansive visibility and choice to every step of your service journey, with high-tech tools and high-touch human relationships.

Save up to 20% immediately

With the opportunity to realize 100% back of unused service budget and without sacrificing quality
Service events are managed end to end

by PartsSource service specialists who coordinate with vendors and provide client updates throughout the process
Flexibility to add or remove assets

Or to cancel at any time
Corrective and preventive maintenance

Are performed by either the client’s preferred vendor or an evidence-based alternative from the PartsSource network
Rich visual analytics enable vendor performance monitoring

And transform service contract management with transparent insights into costs and service performance across all covered assets

Our Clients are transforming their performance and operations with data-driven insights

What if you could move your organization to a world of intelligent resource management where you’re optimizing the use of ISOs, OEMs, and in-house HTM options across all areas of your business? You can with PartsSource. Unlock your organization’s financial, labor, and clinical capacity to become more nimble for better business performance and patient outcomes. Our multi-phase roadmap sets you up for success today and helps you understand where and when to transition service off full-service contracts over the coming years.