On-Demand Service

PartsSource is a trusted partner for reliable equipment service. Choose On-Demand Service to expand HTM team capacity with access to the industry’s largest network of pre-qualified service technicians.

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Streamline Service Provider Selection

Request a quote from our first-of-its-kind network of 5000+ pre-qualified service technicians.

We will identify the best options available, based on quality ratings and average response times.

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Expand Service Capacity

Empower Field Services

Order service on-demand for preventative maintenance, supplemental labor projects, and corrective maintenance on a single platform.

Access the industry’s largest service network for core biomed and imaging modalities.

Ensure Quality

Our evidence-based PRECISION Procurement® technology builds quality into the selection process, and vendor scorecards enable performance management.

Post service event Field Service Reports are automated. Integrate into your CMMS systems, reducing risk in audits.

Reduce Cost

Save up to 50% compared to traditional service without sacrificing quality.

Our network includes credentialed off-contract alternatives and saves time spent searching for the best quality and lowest cost.

Transforming Mission-Critical Operations

5K+
On-Demand Service Technicians

A national network of certified, pre-qualified technicians ready 24/7/365

35+
Core Modalities

Extremely strong nationwide coverage for Biomed and Imaging equipment

1,200
Certified Service Organizations

High-quality service for coverage where and when needed

How On-Demand Service Works

Access the largest network of service technicians with one call.

We find the first available pre-qualified technician at the best price and manage the process to save time and relieve stress.

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  • Simplicity

    Our team is available to manage service and collect and audit service documentation – with just one call or click

  • Response Time

    Our network includes OEMs and independent organizations, connecting providers with timely service from the highest rated technicians

  • Quality

    PartsSource maintains a rigorous vendor credentialing process that meets ISO 9001 and ISO 13485 standards

Your Trusted Partner for Simplified Service from a Reliable Network

Outcomes

Annual Preventative Maintenance

Marshfield Clinic replaced their high-priced traditional annual PM contract for Ultrasound Systems with PartsSource On-Demand Service

$55K Annual Savings

Short-Term Labor

OSF Healthcare supplemented their in-house labor with 10+ qualified technicians from the PartsSource Nationwide Service Network to meet regulatory compliance

10+ Technicians Procured

Project Work

Kaiser Northern California leveraged the PartsSource Nationwide Service Network during a labor strike to meet regulatory compliance and manage corrective maintenance

10K+ Equipment Serviced

Ensuring Healthcare is Always On

We connect providers with mission-critical supplies and services through the leading healthcare marketplace and software platform for equipment service

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Raise the quality, availability and affordability of patient care

We’re helping raise the quality, availability, and affordability of patient care