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Arkansas Children’s Hospital was experiencing unacceptable return times for depot repair done on two particular devices sent to two different OEMs – they were experiencing an average turnaround time of 88 days, with some devices gone over 180 days. 

Follow this link to view our Case Study:

The Arkansas Children's Story

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Results

  • 65% average cost savings per repair,per device 
  • Zero repeat repairs

“By the time an engineer orders the parts and does the fix, we should have sent them to PartsSource. Now in just a few minutes, my engineers have an RMA and shipping number, and within a week we have our devices fixed and back to us so they can be up and running for patients.”

Boyd M. Hutchins
Director of Healthcare Technology Management
Arkansas Children’s Hospital

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