Robert Tackett, Solutions Engineer at PartsSource and former Director of Clinical Engineering at MetroHealth, explores how health systems can move beyond default service decisions and build a more evidence-based approach to service strategy.

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Overview:

Robert Tackett, Solutions Engineer at PartsSource and former Director of Clinical Engineering at MetroHealth, explores how health systems can move beyond default service decisions and build a more evidence-based approach to service strategy.

Here’s what you will learn:

• The best service strategy is evidence-based, not tradition-based — and what that looks like in practice 

• How to balance three core variables: service quality, asset availability, and total cost of ownership  

• Why many health systems overpay because legacy service decisions go unchallenged

• How better decision support reduces repeat issues, labor waste, and avoidable service cost 

• Why service strategy is an operational and financial lever — not just a contracting decision