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Back to Repair and Service

Depot Repair Getting the Right Repair Service Has Never Been Easier

We’ve taken our industry leading procurement process and applied it to repair solutions, creating the leading ISO-certified, fully automated, cost-effective Depot Repair Service for over 650 models across all major OEMs.

Flat-Fee Depot Repair

Over 650 models, each with our industry-leading Hassle-Free Warranty.

Select your Flat-Fee Depot Repair

For more complex repairs:
Request for Quote

Better outcomes.
Made easy.

It’s not if you can repair your device in house, it’s if you should. Through our relentless focus on Quality and Supply Chain, we deliver significant financial and time savings helping customers ensure healthcare is available.

6-7

Figures in average savings

95%

Reduction in order time

Speed

PartsSource’s depot repair services provides easy, 60-second online ordering, with pre-paid shipping labels and point-and-click equipment repair.

Quality

Access full-service ISO quality repair services, fully vetted and backed by a one-year Hassle-Free Warranty.

Guaranteed

Each repair comes with a Hassle-Free Warranty that covers the initial repair and anything that might go wrong with the device during the next 6 or 12 months.

Evidence-based

PartsSource continually evaluates our service network ensuring that we are delivering the highest-level quality repair at the right price.

Trusted by top healthcare providers

Top HTM teams throughout the country understand that there is a Smarter Path. Leading teams utilize PartsSource’s Depot Services to maximize their productivity. With the industry’s best process, fastest cycle-time and guaranteed results, the word is spreading… There is a better choice!

3,000+

Hospitals and Health Systems

12,000+

Clinical Sites Served

300,000+

Transactions Facilitated Annually

Our customers say it best

By the time an engineer orders the parts and does the fix, we should have sent them to PartsSource. Now in just a few minutes, my engineers have an RMA and shipping number, and within a week we have our devices fixed and back to us so they can be up and running for patients.

Boyd M. Hutchins, Director of Healthcare Technology Management Arkansas Children's Hospital

Raising the availability and quality of patient care

You trust us for parts, now trust us for depot repair

We work hard to make sure you and your team have what you need to do your job efficiently. We work to streamline the process so it’s fast and easy. With PartsSource Repair you’ll have instant access to the information you need and peace of mind that the job is done right– guaranteed.

Ease of process

60 second ordering, instant RMA, instant shipping labels, access to re-print invoices…makes it easy

No guess work

Real-time repair tracking, custom notifications and text alerts, plus online Service Reports, makes it smart

Best repair network

The best repair facilities are automatically identified through our millions of data points and history, so you get the best service provider for your needs

Easily expandable

Already have a preferred service provider? Our supply chain team is exceptional at evaluating and onboarding new suppliers so you can have access to your existing team within our efficient platform

Popular Flat Fee Repairs

Kangaroo Pump

Kendall-Covidien

Medfusion 3500

Smith Medical

MR840

Fisher & Paykel

DASH 4000

GE Healthcare

Shop Catalog

Looking for more complex repair?

Does your repair require missing batteries, have extensive cosmetic damage?  Simply tell us about it and submit a few photos and we will give you custom quotes quickly!

Submit a Request For Quote

Our Resources

See all    

White Paper

Workflow Optimization Driven By Insight

Workflow Optimization Driven By Insight

Workflow optimization in the hospital supply chain can minimize procurement costs by standardizing processes for obtaining medical replacement products and repair services consistent and transparent.

Read more

Webinar

Adding Value with Insight, Depot Repair Solutions

Adding Value with Insight, Depot Repair Solutions

Roy Lobb and Jeremy Cook bring their industry expertise to discuss solutions to common pain points experienced during what should be a seamless and efficient depot repair process.

Read more

Case Study

Cincinnati Children's - Strategically Evaluating Depot Repair

Cincinnati Children's - Strategically Evaluating Depot Repair

Finding the right balance between what a clinical engineering team should be trained to fix, what they should send out, and what can and should be fixed in-house, can be challenging.

Read more

Call Us

Toll Free 866.544.6212
Local 330.562.9900
Fax 330.562.9901

Office hours 8:00am – 7:00pm
Specialists are on call to handle
your part requests 24/7,
365 days a year.

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Production of any material contained herein in any format or media without the written permission of PartsSource, Inc. is prohibited. All OEM names and models are shown or listed for compatibility and descriptive purposes only, and are the trademarks and property of their respective owners. Affiliation between PartsSource/North American Imaging and the OEM companies listed on our website is in no way implied.

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