Depot Repair Getting the Right Repair Service Has Never Been Easier
We’ve taken our industry leading procurement process and applied it to repair solutions, creating the leading ISO-certified, fully automated, cost-effective Depot Repair Service for over 650 models across all major OEMs.
Better outcomes. Made easy.
It’s not if you can repair your device in house, it’s if you should. Through our relentless focus on Quality and Supply Chain, we deliver significant financial and time savings helping customers ensure healthcare is available.
6-7
Figures in average savings
95%
Reduction in order time
Speed
PartsSource’s depot repair services provides easy, 60-second online ordering, with pre-paid shipping labels and point-and-click equipment repair.
Quality
Access full-service ISO quality repair services, fully vetted and backed by a one-year Hassle-Free Warranty.
Guaranteed
Each repair comes with a Hassle-Free Warranty that covers the initial repair and anything that might go wrong with the device during the next 6 or 12 months.
Evidence-based
PartsSource continually evaluates our service network ensuring that we are delivering the highest-level quality repair at the right price.
Trusted by top healthcare providers
Top HTM teams throughout the country understand that there is a Smarter Path. Leading teams utilize PartsSource’s Depot Services to maximize their productivity. With the industry’s best process, fastest cycle-time and guaranteed results, the word is spreading… There is a better choice!
3,000+
Hospitals and Health Systems
12,000+
Clinical Sites Served
300,000+
Transactions Facilitated Annually
Our customers say it best
By the time an engineer orders the parts and does the fix, we should have sent them to PartsSource. Now in just a few minutes, my engineers have an RMA and shipping number, and within a week we have our devices fixed and back to us so they can be up and running for patients.
Raising the availability and quality of patient care
You trust us for parts, now trust us for depot repair
We work hard to make sure you and your team have what you need to do your job efficiently. We work to streamline the process so it’s fast and easy. With PartsSource Repair you’ll have instant access to the information you need and peace of mind that the job is done right– guaranteed.
Ease of process
60 second ordering, instant RMA, instant shipping labels, access to re-print invoices…makes it easy
No guess work
Real-time repair tracking, custom notifications and text alerts, plus online Service Reports, makes it smart
Best repair network
The best repair facilities are automatically identified through our millions of data points and history, so you get the best service provider for your needs
Easily expandable
Already have a preferred service provider? Our supply chain team is exceptional at evaluating and onboarding new suppliers so you can have access to your existing team within our efficient platform
Does your repair require missing batteries, have extensive cosmetic damage? Simply tell us about it and submit a few photos and we will give you custom quotes quickly!
Workflow optimization in the hospital supply chain can minimize procurement costs by standardizing processes for obtaining medical replacement products and repair services consistent and transparent.
Roy Lobb and Jeremy Cook bring their industry expertise to discuss solutions to common pain points experienced during what should be a seamless and efficient depot repair process.
Finding the right balance between what a clinical engineering team should be trained to fix, what they should send out, and what can and should be fixed in-house, can be challenging.
