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Finding the right balance between what a clinical engineering team should be trained to fix, what they should send out, and what can and should be fixed in-house, can be challenging.

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Results

  • Outsourcing high-volume, low risk repairs helped increase our service and response times.
  • 95 minutes Industry average to process one repair order
  • 60 seconds Using PartsSource Depot Repair

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“The tools that PartsSource provides has opened up some doors, in particular since we have 24/7 shifts. When we do have a problem outside of normal business hours, PartsSource is available and allows our team to continue moving forward on repairs.”

Rodger Abbott
Biomed Manager
Cincinnati Children’s

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