Clinical Engineering Excellence: A New Model to Drive Team Effectiveness


Blake Collins
Director, Clinical Engineering,
Christiana Care

Blake Collins is the regional director of clinical engineering, managing 33 technicians and over 31,000 devices for Christiana Care, a not-for-profit, non-secretarian major teaching hospital headquartered in Wilmington, Delaware. Christian Care has two hospitals with more than 1,400 patient beds, a home health care service, preventive maintenance, rehabilitation services, a network of primary care physicians and an extensive range of outpatient services. Mr. Collins has been in the Medical Equipment field for over 24 years and the health care industry for over 34 years. He retired from the United States Navy after 21 years in 2004. He received his basic and advanced BMET training in Aurora, CO at the United States Army Medical Equipment and Optical School. After retirement, he became a Regional Director for a large third party ISO in Indianapolis, IN before joining Christiana Care in Newark, DE in 2012. Mr. Collins earned his BS in Biomedical Technology from Wayland Baptist University and MBA, and is a CBET, CHTM and FABC.

Clinical Engineering Excellence: A New Model to Drive Team Effectiveness

As part of the PartsSource Executive Webinar Series, Blake Collins of Christiana Care presents Clinical Engineering Excellence: A New Model to Drive Team Effectiveness. Blake was at a critical point with his Clinical Engineering team: morale was low, service contracts were high, and he was constantly challenged to do more with less. It was time for a change. Learn the process Blake utilized to assess the effectiveness of current staff and prospective vendors, to reduce service contracts from 75% to 35%, to reduce the cost of service ratio from 9% to 4.5%, and to achieve high levels of team morale and productivity, all while increasing responsibilities. During this session attendees will learn:

  • How to recognize the warning signs that departmental change is needed
  • How to plan your work and work your plan – Best practices to manage a large-scale change in clinical engineering and supply chain
  • Building benchmarks – Managing checkpoints and achieving ongoing success for clinical engineering teams

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