Expanded Benefits for Your Organization

The new PartsSource.com offers a newly designed e-commerce experience with a powerful AI-driven site search, a streamlined and more efficient ordering process, and evidence-based quality for its healthcare technology management (HTM) teams and clinical engineering customers.

By combining AI and machine learning with PartsSource’s proprietary and patented PRECISION™ supply chain procurement, the new platform delivers evidence-based decision support, workflow automation and order management across 4 million medical products and purchased services.

"The new platform is part of the PartsSource digital transformation and represents our commitment to create an exceptional and data-driven customer experience for healthcare customers."

Philip Settimi, M.D.
President and CEO of PartsSource


Machine learning for fast, intuitive search

  • Algorithmic site search designed to automatically improve search relevance and adjust with customer behavior.
  • Auto-suggest uses machine learning to generate suggestions for users, matching customer intent to the right products.
  • Expanded catalog with the ability to search by department, category, make and manufacturer to find a specific product quickly.
Machine learning for fast, intuitive search

Personalization for more focused browsing

  • Personalized browsing experience now includes past purchases, recent online activity, preferences, informational needs, and more.
  • Platform drives more engagement and a better user experience with key departments now located within the navigation bar for easy identification.
  • Access over 4 million products and on demand services offered in one integrated user experience.
Personalization for more focused browsing

Filtering for easy and accurate product selection

  • Ability to filter search results by specific product attributes such as OEM, model and product category.
  • Quicker access to detailed product information and extended product specifications to ensure the right product is found.
  • A better design interface incorporating best practices and refined navigation of the site based on best practices.
Filtering for easy and accurate product selection

Improved speed for faster check-out

  • Page speeds up to 20 times faster allowing users to quickly find all available product and service options.
  • Increased performance for evidence-based decision using a Quality Ranking Module to provide the highest quality at the lowest cost.
  • Expanded integrations to CMMS and ERP systems to seamless  to provide technicians with improved workflows.
Improved speed for faster check-out

Rich tracking and alerts for quick status updates

  • Rich shipping tracking information to see expected ETA, and visual progress of deliveries.
  • Expanded email and text notifications to stay up-to-date on the product shipping.
  • Improved status and order reporting to better manage activity and purchases across the organization, sites or departments. 
Rich tracking and alerts for quick status updates

The improvements make it easier for PartsSource customers to efficiently maneuver the website while quickly navigating the millions of products, services, training and insights PartsSource has to offer.

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